The Pure Solar Energy Promise

The Pure Solar Energy Promise

Pure sOLAR ENERGY

Our Promise To You

At Pure Solar Energy, we’re committed to building trusted, long-term partnerships with our customers. From your very first interaction with us, our team is focused on delivering an exceptional, personalised experience that continues well beyond installation. Our business is built around the needs of the people we serve—offering all the expertise required to specify, design, install, and maintain high-performance renewable energy systems, all under one roof.

Consultation & Surveying

Investing in renewable energy is investing in a better, more sustainable future—and we’re committed to ensuring that every installation we deliver meets your exact needs and leaves you fully satisfied with the outcome.

When you reach out to discuss a project, our team will take the time to fully understand your home or business’s current energy use, as well as any potential changes on the horizon. We recognise that your energy needs may evolve, and we’ll help you plan accordingly.

We’re transparent in our approach—never recommending unnecessary technology, and always making it clear when additional options like battery storage can be added later if needed. Our goal is to provide honest, future-ready solutions that work for you.

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Working With Pure Solar Energy

Whether you're ready to drive the latest electric vehicle or preparing your business for the shift to cleaner transport, one thing’s certain—you’ll need reliable charging power.

At Pure Solar Energy, we offer three straightforward EV charging packages for homes, keeping your vehicle fully charged and ready to go. For businesses, we provide custom solutions designed around your specific needs, helping you stay ahead in the electric vehicle revolution while reducing your carbon footprint.

Warranty Periods

Warranty periods for solar panels and inverters can vary by manufacturer and product type, but at Pure Solar Energy, we work with trusted brands that offer some of the longest and most reliable coverage in the industry. Our preferred manufacturers provide up to 30 years of performance warranty on solar PV panels and up to 20 years on inverters. Full warranty details specific to your system will be clearly outlined in our proposal.

In the unlikely event that a product needs to be replaced under warranty, we’ll be happy to manage the process for you. Additionally, all our installation work is backed by a standard two-year workmanship warranty, giving you added peace of mind from day one.

Working With Pure Solar Energy

After we complete your installation or service visit, we’ll kindly ask you to share a review. Customer feedback is incredibly valuable to us, as it helps us continuously improve the experience we provide.

If you’d prefer not to leave a public review online, we completely understand—you’re more than welcome to share your thoughts by emailing us directly at [email protected].

After Sales & Ongoing Operations/Maintanance

Your installation marks the beginning of an ongoing relationship with Pure Solar Energy. We're committed to helping you get the most from your investment by ensuring your system performs as expected and is properly maintained for years to come.

After installation, you’ll receive all necessary certifications and a comprehensive operations & maintenance manual. Plus, you’ll have access to our support team whenever you need assistance.

Our in-house technical design team—who originally designed your system—are available to help with any setup or performance questions, while our dedicated operations & maintenance team handles routine servicing and any issues that may arise. We’ll contact you when service is due and are always just a call away.

If your original installer hasn’t provided ongoing support, we’re happy to adopt your system as a legacy installation, giving you the same professional aftercare and peace of mind we offer all our customers.

Consultation & Surveying

Investing in renewable energy is investing in a better, more sustainable future—and we’re committed to ensuring that every installation we deliver meets your exact needs and leaves you fully satisfied with the outcome.

When you reach out to discuss a project, our team will take the time to fully understand your home or business’s current energy use, as well as any potential changes on the horizon. We recognise that your energy needs may evolve, and we’ll help you plan accordingly.

We’re transparent in our approach—never recommending unnecessary technology, and always making it clear when additional options like battery storage can be added later if needed. Our goal is to provide honest, future-ready solutions that work for you.

Working With Pure Solar Energy

Whether you're ready to drive the latest electric vehicle or preparing your business for the shift to cleaner transport, one thing’s certain—you’ll need reliable charging power.

At Pure Solar Energy, we offer three straightforward EV charging packages for homes, keeping your vehicle fully charged and ready to go. For businesses, we provide custom solutions designed around your specific needs, helping you stay ahead in the electric vehicle revolution while reducing your carbon footprint.

Warranty Periods

Warranty periods for solar panels and inverters can vary by manufacturer and product type, but at Pure Solar Energy, we work with trusted brands that offer some of the longest and most reliable coverage in the industry. Our preferred manufacturers provide up to 30 years of performance warranty on solar PV panels and up to 20 years on inverters. Full warranty details specific to your system will be clearly outlined in our proposal.

In the unlikely event that a product needs to be replaced under warranty, we’ll be happy to manage the process for you. Additionally, all our installation work is backed by a standard two-year workmanship warranty, giving you added peace of mind from day one.

Working With Pure Solar Energy

After we complete your installation or service visit, we’ll kindly ask you to share a review. Customer feedback is incredibly valuable to us, as it helps us continuously improve the experience we provide.

If you’d prefer not to leave a public review online, we completely understand—you’re more than welcome to share your thoughts by emailing us directly at [email protected].

After Sales & Ongoing Operations/Maintenance

Your installation marks the beginning of an ongoing relationship with Pure Solar Energy. We're committed to helping you get the most from your investment by ensuring your system performs as expected and is properly maintained for years to come.

After installation, you’ll receive all necessary certifications and a comprehensive operations & maintenance manual. Plus, you’ll have access to our support team whenever you need assistance.

Our in-house technical design team—who originally designed your system—are available to help with any setup or performance questions, while our dedicated operations & maintenance team handles routine servicing and any issues that may arise. We’ll contact you when service is due and are always just a call away.

If your original installer hasn’t provided ongoing support, we’re happy to adopt your system as a legacy installation, giving you the same professional aftercare and peace of mind we offer all our customers.

Accreditations

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Registered Company Name: PURE SOLAR ENERGY LTD | Company Registration Number: 16429076 | Place of Registration: England

Registered Office Address: 68 Bosworth Road, Cambridge England CB1 8RG

© 2025 Pure Solar Energy - All Rights Reserved.